AI-Driven personalization for a Fintech startup in Riyadh

A fintech firm in Riyadh struggled with customer churn and engagement issues. Their financial product recommendations lacked real-time personalization, leading to lower user retention and ineffective cross-selling strategies.

E-Solutions powered AI-driven personalization by:

• Building a real-time recommendation engine, analyzing user behavior patterns.
• Deploying AI-based sentiment analysis, improving customer engagement.
• Automating financial advisory services, providing hyper-personalized investment options.
• Enhancing customer support with AI-powered chatbots, improving response times.

• 25% increase in customer retention, reducing churn rates.
• 40% improvement in targeted financial product recommendations.
• 2X boost in customer engagement, increasing revenue per user.