Challenge
A leading bank in Saudi Arabia struggled with IT downtime, cybersecurity vulnerabilities, and high in-house IT maintenance costs. With 24/7 banking operations and an increasing number of cyber threats, the bank needed a proactive, round-the-clock IT management solution.
Our Approach
E-Solutions provided fully managed IT outsourcing services, including:
- 24/7 IT helpdesk and infrastructure monitoring, ensuring uninterrupted banking services.
- Proactive cybersecurity threat management, minimizing the risk of cyber attacks.
- Cloud infrastructure optimization, improving scalability and cost efficiency.
- Disaster recovery and backup solutions, ensuring business continuity.
Outcome
- 99.9% system uptime, eliminating operational disruptions.
- 50% reduction in cybersecurity risks, enhancing compliance.
- 30% cost savings on IT operations, reducing in-house IT maintenance overhead.
