Challenge
A government-led smart city initiative in Saudi Arabia faced IT infrastructure challenges, security concerns, and slow system response times across multiple departments. The absence of a centralized IT support model led to service disruptions and inefficiencies in city operations.
Our Approach
E-Solutions delivered end-to-end IT outsourcing services, including:
- Centralized IT support services, improving government operational efficiency.
- AI-powered cybersecurity threat detection, ensuring citizen data security.
- IoT infrastructure monitoring, optimizing smart city automation.
- Automated IT resource allocation, reducing workload across departments.
Outcome
- 30% faster city service response times, improving public sector efficiency.
- 100% compliance with national data security laws, enhancing governance.
- 50% cost savings in IT maintenance, optimizing resource utilization.
